Alpine Exploratory's Privacy Policy

Alpine Exploratory is a system of knowledge on the best mountain trekking in our areas, giving clients superb holidays based on this exploration. Our areas are mountainous areas in the Alps, Scandinavia, the UK and Ireland.

In keeping with our ethos, we keep things simple. We don't collect or store information that we don't need for the running of your trip. We comply with the UK's Data Protection Act 2018 which applies the EU's General Data Protection Regulation (GDPR).

Our website uses cookies for tracking with Google tools of our website usage.

For subscriptions to our email newsletter Exploratory News we share with our email provider your email address and, if you wish to enter them, your first and last names. We don't send any marketing emails except Exploratory News to those who have signed up for it.

If you Contact us to enquire, we use your information to reply to your questions. We might ask for more details if it would help us to recommend the right trip.

With a Booking and with information given to us during the organisation of your trip, including our pre-trip form, we use your information for internal administration of your booking. We need to give certain information to our partners (e.g. hotels and baggage partners) in order to run your trip. We use widely trusted cloud applications to organise the information. We keep your information for a certain period after your trip in case an issue occurs.

In an emergency we might have to give your contact, medical or other information to the emergency services or others.

For payments, all of your card information is handled by Stripe on their own pages to which we refer you, and is not seen by us. These external payment pages might use cookies.

After we receive a Questionnaire and your comments on the trip, we use your information to improve our trips and to discuss with you any issues. We only put your comments on our website with your permission.

If you send us photos of your trip, we love to look at them in the office and we would ask your permission before using them on our website. On a trip, if you prefer other Alpine Exploratory clients not to photograph you then please ask them or ask your group leader. If there is a photo of you on our website that you would prefer us not to show then please ask us and we will take it down straight away.

If you'd like to know what information we hold about you, or to update it, please ask us at [email protected]. Thank you.

Please don't hesitate to contact us at [email protected] with any questions.

Thank you!

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